{ "id": 7201, "date": "2025-11-04T10:53:30", "date_gmt": "2025-11-04T03:53:30", "guid": { "rendered": "https:\/\/linoafashion.com\/?page_id=7201" }, "modified": "2025-11-05T14:43:25", "modified_gmt": "2025-11-05T07:43:25", "slug": "privacy-policy", "status": "publish", "type": "page", "link": "https:\/\/linoafashion.com\/en\/privacy-policy\/", "title": { "rendered": "Privacy Policy" }, "content": { "rendered": "
\n
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PRIVACY POLICY<\/p>\n\n\n\n

DATA COLLECTION<\/p>\n\n\n\n

When you register or purchase from Linoa, we may collect:<\/p>\n\n\n\n

\n
<\/svg><\/span>
Personal details (name, email, phone number)<\/div><\/div>\n\n\n\n
<\/svg><\/span>
Shipping address<\/div><\/div>\n\n\n\n
<\/svg><\/span>
Payment information (excluding credit card storage)<\/div><\/div>\n\n\n\n
<\/svg><\/span>
Purchase history and preferences<\/div><\/div>\n\n\n\n
<\/svg><\/span>
Child\u2019s or parent’s birthday (for birthday gift programs)<\/div><\/div>\n<\/div><\/div>\n\n\n\n

USE OF INFORMATION<\/p>\n\n\n\n

We use this information to:<\/p>\n\n\n\n

\n
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Process and deliver orders<\/div><\/div>\n\n\n\n
<\/svg><\/span>
Confirm purchases and provide support<\/div><\/div>\n\n\n\n
<\/svg><\/span>
Send order updates, promotions, and membership benefits<\/div><\/div>\n\n\n\n
<\/svg><\/span>
Improve website performance and user experience<\/div><\/div>\n\n\n\n
<\/svg><\/span>
Comply with legal requirements<\/div><\/div>\n<\/div><\/div>\n\n\n\n

DATA PROTECTION<\/p>\n\n\n\n

Linoa ensures your data is protected by:<\/p>\n\n\n\n

\n
<\/svg><\/span>
SSL encryption across all transactions<\/div><\/div>\n\n\n\n
<\/svg><\/span>
No sharing or selling of personal data to third parties<\/div><\/div>\n\n\n\n
<\/svg><\/span>
Authorized staff access only<\/div><\/div>\n\n\n\n
<\/svg><\/span>
Regular security audits and updates<\/div><\/div>\n<\/div><\/div>\n\n\n\n

ORDERS POLICY<\/p>\n\n\n\n

SHIPPING<\/p>\n\n\n\n

Orders are processed within 1\u20132 business days after payment confirmation.<\/p>\n\n\n\n

Delivery time:<\/p>\n\n\n\n

\n
<\/svg><\/span>
2\u20134 business days for major cities<\/div><\/div>\n\n\n\n
<\/svg><\/span>
5\u20137 business days for other provinces<\/div><\/div>\n<\/div><\/div>\n\n\n\n

Free nationwide shipping for:<\/p>\n\n\n\n

\n
<\/svg><\/span>
All members<\/div><\/div>\n\n\n\n
<\/svg><\/span>
Orders with promotional free-shipping codes<\/div><\/div>\n<\/div><\/div>\n\n\n\n

Please check your package carefully upon receipt. If there are any issues, contact us immediately through congtythoitranglinoa@gmail.com or +84903 02 7988.<\/p>\n\n\n\n

CANCELLATION<\/p>\n\n\n\n

Orders can be canceled within 2 hours<\/strong> after placement if they have not yet been shipped.<\/p>\n\n\n\n

To cancel, please contact our hotline or email with your order number<\/strong> and reason for cancellation<\/strong>.<\/p>\n\n\n\n

Once an order is shipped, cancellation is no longer available. In that case, please refer to our Returns Policy<\/strong>.<\/p>\n\n\n\n

Linoa reserves the right to cancel an order in case of:<\/p>\n\n\n\n

\n
<\/svg><\/span>
Out-of-stock products<\/div><\/div>\n\n\n\n
<\/svg><\/span>
Incorrect pricing or system errors<\/div><\/div>\n\n\n\n
<\/svg><\/span>
Suspected fraudulent activity<\/div><\/div>\n<\/div><\/div>\n\n\n\n

RETURNS & EXCHANGE<\/p>\n\n\n\n

ELIGIBILITY FOR EXCHANGE<\/p>\n\n\n\n

\n
<\/svg><\/span>
Requests must be submitted within 5 days of receipt.<\/div><\/div>\n\n\n\n
<\/svg><\/span>
Items must remain unused, undamaged, unwashed, free from stains or odors, and returned with original tags, packaging, accessories, and any complimentary gifts.<\/div><\/div>\n\n\n\n
<\/svg><\/span>
Linoa reserves the right to refuse exchanges for items that show signs of use.<\/div><\/div>\n<\/div><\/div>\n\n\n\n

EXCHANGE TERMS<\/p>\n\n\n\n

\n
<\/svg><\/span>
Each product may only be exchanged once (for size, color, or style).<\/div><\/div>\n\n\n\n
<\/svg><\/span>
Items may be exchanged for another product of equal or higher value. If the replacement is of higher value, customers must pay the difference; if lower, no refund will be issued.<\/div><\/div>\n\n\n\n
<\/svg><\/span>
Customers bear round-trip shipping costs (except for defective or wrongly delivered items).<\/div><\/div>\n\n\n\n
<\/svg><\/span>
Defective or wrongly delivered items will be replaced, with shipping costs covered by Linoa.<\/div><\/div>\n\n\n\n
<\/svg><\/span>
Linoa will arrange for the shipping partner to collect and deliver the exchanged items. Customers must return the product in full, including packaging and gifts (if any).<\/div><\/div>\n\n\n\n
<\/svg><\/span>
For orders placed via e-commerce platforms, the platform’s exchange policies apply.<\/div><\/div>\n<\/div><\/div>\n\n\n\n

POLICY UPDATES<\/p>\n\n\n\n

Linoa reserves the right to amend these terms or privacy policies when necessary.<\/p>\n\n\n\n

By continuing to use our website, you agree to the latest version of these terms.<\/p>\n\n\n\n

CONTACT<\/p>\n\n\n\n

Hotline: +84903 02 7988 (8:00 \u2013 17:00)<\/p>\n\n\n\n

Email: congtythoitranglinoa@gmail.com<\/a><\/p>\n\n\n\n

Fanpage: Linoa Fasshion<\/a><\/p>\n\n\n\n

Company: Linoa Fashion Co., Ltd.<\/p>\n\n\n\n

Tax Code: 4401125405<\/p>\n\n\n\n

Address: Lot SH44, Internal Road Apec Mandala Wyndham Phu Yen, Tuy Hoa Ward, Phu Yen Province, Vietnam<\/p>\n\n\n\n

Bank: Vietcombank \u2013 Account No. 1060348910 \u2013 Account Name: CTY TNHH THOI TRANG LINOA<\/p>\n\n\n\n

Last updated: October 2025<\/p>\n<\/div><\/div>\n<\/div>", "protected": false }, "excerpt": { "rendered": "", "protected": false }, "author": 3, "featured_media": 0, "parent": 0, "menu_order": 0, "comment_status": "closed", "ping_status": "closed", "template": "", "meta": { "_acf_changed": false, "_nectar_blocks_hide_post_title": true, "_nectar_blocks_transparent_header_effect": false, "_nectar_blocks_transparent_header_effect_color": "light", "_nectar_blocks_header_animation": false, "_nectar_blocks_header_animation_delay": 0, "_nectar_blocks_header_animation_effect": "fade", "_nectar_blocks_page_css": "", "_nectar_blocks_page_js": "", "footnotes": "" }, "class_list": [ "post-7201", "page", "type-page", "status-publish" ], "acf": [], "yoast_head": "\nPrivacy Policy - Linoa<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/linoafashion.com\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - 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