{"id":6322,"date":"2025-10-27T16:33:32","date_gmt":"2025-10-27T09:33:32","guid":{"rendered":"https:\/\/linoafashion.com\/?page_id=6322"},"modified":"2025-10-30T23:23:42","modified_gmt":"2025-10-30T16:23:42","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/linoafashion.com\/vi\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"
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Customer Service at Linoa<\/p>\n\n\n\n

We understand that the journey with your little one needs gentle and reliable companionship. That\u2019s why LINOA creates services that make your shopping experience easier and warmer, from our membership program and exclusive offers to our newsletter made with love for parents.<\/p>\n\n\n\n

H\u1ea1ng Th\u00e0nh Vi\u00ean<\/h2>\n\n\n\n

We treasure every visit, every item you choose for your child. Each order is more than a transaction; it\u2019s a sign of trust, and we wish to return that trust with lasting care.<\/p>\n\n\n\n

The LINOA Membership Program is designed so that the more you stay with us, the more special rewards and thoughtful experiences you receive.<\/p>\n\n\n\n

Membership Tiers & Benefits<\/h3>\n\n\n\n
    \n
  1. MEMBER | Gentle Beginning<\/strong><\/li>\n<\/ol>\n\n\n\n
      \n
    • Requirement:<\/strong> Free registration<\/li>\n\n\n\n
    • Shopping benefits:<\/strong> Offers for new customers<\/li>\n\n\n\n
    • Birthday gift:<\/strong> E-voucher 200,000 VND<\/strong><\/li>\n\n\n\n
    • Pre-order:<\/strong>10% off<\/strong><\/li>\n\n\n\n
    • Shipping:<\/strong> Free domestic shipping<\/li>\n\n\n\n
    • Special perks:<\/strong> informedof new collections<\/strong><\/li>\n<\/ul>\n\n\n\n
        \n
      1. VIP 1 | Warm Companion<\/strong><\/li>\n<\/ol>\n\n\n\n
          \n
        • Requirement:<\/strong>5M\u201310M VND<\/strong><\/li>\n\n\n\n
        • Shopping benefits: 5% off total bill<\/strong><\/li>\n\n\n\n
        • Birthday gift:<\/strong> 10% off<\/strong><\/li>\n\n\n\n
        • Pre-order: 15% off<\/strong><\/li>\n\n\n\n
        • Shipping:<\/strong> Free domestic shipping<\/li>\n\n\n\n
        • Special perks:<\/strong>\n
            \n
          • Information about new collections<\/strong><\/li>\n\n\n\n
          • Early access to Private Sales<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n
              \n
            1. VIP 2 \u2013 Trusted Connection<\/strong><\/li>\n<\/ol>\n\n\n\n
                \n
              • Requirement:<\/strong>10M\u201315M VND<\/strong><\/li>\n\n\n\n
              • Shopping benefits:<\/strong>7% off total bill<\/strong><\/li>\n\n\n\n
              • Birthday gift:<\/strong> E-voucher gi\u1ea3m 15% | 15% off<\/strong><\/li>\n\n\n\n
              • Pre-order:<\/strong>15% off<\/strong><\/li>\n\n\n\n
              • Shipping:<\/strong> Mi\u1ec5n ph\u00ed n\u1ed9i \u0111\u1ecba | Free domestic shipping<\/li>\n\n\n\n
              • Special perks:<\/strong>\n
                  \n
                • Information about new collections<\/strong><\/li>\n\n\n\n
                • Priority access to Private Sales<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n
                    \n
                  1. VIP 3 \u2013 Heartfelt Bond<\/strong><\/li>\n<\/ol>\n\n\n\n
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                    • Requirement:<\/strong>From 15M VND<\/strong><\/li>\n\n\n\n
                    • Shopping benefits:<\/strong>10% off total bill<\/strong><\/li>\n\n\n\n
                    • Birthday gift:<\/strong> E-voucher gi\u1ea3m 20% | 20% off<\/strong><\/li>\n\n\n\n
                    • Pre-order:<\/strong>20% off<\/strong><\/li>\n\n\n\n
                    • Shipping:<\/strong> Mi\u1ec5n ph\u00ed n\u1ed9i \u0111\u1ecba | Free domestic shipping<\/li>\n\n\n\n
                    • Special perks:<\/strong>\n
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                      • New collections<\/strong><\/li>\n\n\n\n
                      • Private Sales<\/strong><\/li>\n\n\n\n
                      • Free name embroidery<\/strong> (up to 6 items\/year)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n

                        Every piece you choose carries a touch of care, and every visit to LINOA should feel like coming home.<\/h2>\n\n\n\n

                        Every piece you choose carries a touch of care, and every visit to LINOA should feel like coming home.<\/p>\n\n\n\n

                        Every piece you choose carries a touch of care, and every visit to LINOA should feel like coming home.<\/h2>\n\n\n\n

                        Every piece you choose carries a touch of care, and every visit to LINOA should feel like coming home.<\/p>\n\n\n\n

                          \n
                        • Track orders and view purchase history<\/li>\n\n\n\n
                        • Update your delivery details<\/li>\n\n\n\n
                        • Save your favorite pieces<\/li>\n<\/ul>\n\n\n\n

                          Every piece you choose carries a touch of care, and every visit to LINOA should feel like coming home.<\/p>\n\n\n\n

                          Every piece you choose carries a touch of care, and every visit to LINOA should feel like coming home.<\/h2>\n\n\n\n

                          Every piece you choose carries a touch of care, and every visit to LINOA should feel like coming home.<\/p>\n\n\n\n

                          Every piece you choose carries a touch of care, and every visit to LINOA should feel like coming home.<\/h2>\n\n\n\n

                          Every piece you choose carries a touch of care, and every visit to LINOA should feel like coming home.<\/p>\n\n\n\n

                          Every piece you choose carries a touch of care, and every visit to LINOA should feel like coming home.<\/p>\n\n\n\n

                          Every piece you choose carries a touch of care, and every visit to LINOA should feel like coming home.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_nectar_blocks_hide_post_title":true,"_nectar_blocks_transparent_header_effect":false,"_nectar_blocks_transparent_header_effect_color":"light","_nectar_blocks_header_animation":false,"_nectar_blocks_header_animation_delay":0,"_nectar_blocks_header_animation_effect":"fade","_nectar_blocks_page_css":"","_nectar_blocks_page_js":"","footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-6322","page","type-page","status-publish"],"acf":[],"yoast_head":"\nCustomer Service - Linoa<\/title>\n<meta name=\"description\" content=\"Get expert advice on natural linen children's fashion from Linoa. 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